Our company does not offer refunds. However, we will honor returns for product exchanges. Products must be new, in unused condition. Exchanges must be postmarked no more than10 days from the date of purchase; the customer must mail the item back in its original packaging and is responsible for shipping costs – a trackable shipping method is advised. Please send items to the address below:
Joy & Lewis Candle Company
P.O. Box 45812
Los Angeles, CA 90045